About Us
Your Neighborhood Comfort Experts Since 1984
For more than four decades, Taylor Heating, Cooling, Plumbing & Electrical has served our neighbors with honesty, craftsmanship, and care. We treat every customer like family, showing up on time, doing the job right, and standing behind our work. This has allowed us to become one of the most trusted names in home comfort across the Pacific Northwest. From our humble beginnings in Graham, WA, we’ve expanded our service area and built our reputation on delivering solutions that make homes safer, more comfortable, and more efficient.
A Legacy of Care, A Future of Strength
Today, as part of the Gene Johnson Family of Brands, we combine our local roots, legacy of excellence, and legendary service with the collective strength of leading home service companies in the PNW. This partnership means faster service, guaranteed equipment availability, and the strongest warranties in the business, all backed by world-class training and decades of shared expertise. Our goal is simple: set the standard in heating, cooling, plumbing, drains, and electrical now and for generations to come! While we’ve grown, our values remain the same: treat every customer like family, deliver reliable solutions and peace of mind, and give back to the communities we serve through programs like Warm Hearts and local charitable initiatives. With Taylor, you get the family feeling you’ve grown to love all backed by the professionalism and expertise you deserve.
WHY TAYLOR HEATING, COOLING, PLUMBING & ELECTRICAL?
Because everyone deserves a comfortable home, and we’re here to make that happen with integrity, teamwork, and a relentless focus on customer care.
- Continuous training and testing with our factory partners
- · Unmatched warranties that stand the test of time
- NATE & EPA certified technicians installing & maintaining your equipment and testing with our factory partners
- Rigorous installation checklists to ensure every job meets our requirements
- Drug testing & background checks on all employees
- Fully automated billing and scheduling
- Robust preventative maintenance offerings
- Free estimates with certified comfort advisors
- Financing options subject to approved credit
- After hours emergency services and scheduling
- Same day/Next day appointment availability
- Lowest diagnostic fees in the industry
- Obsessed with excellence through relentless training
- Your partner for generations, not just today
- We’re not happy until you’re happy
Our Mission:
Deliver world-class service and comfort to every person and every community we serve because everyone deserves a comfortable home.
Our Core Values: GRIT
The relentless refusal to quit. It’s strength forged in adversity, courage under pressure, and resolve that doesn’t flinch when the work gets hard. GRIT is showing up every day, hungry to learn, ready to lead, and unwilling to compromise on integrity. It’s passion with teeth and resilience with muscle. GRIT isn’t just a word; it’s the backbone of excellence. GRIT is Taylor Heating
G. Growth Mindset
R. Reliable
I. Integrity
T. Teamwork
Learn how Taylor Heating, Cooling, Plumbing & Electrical’s comprehensive maintenance packages can benefit you.
Connect with a Specialist
New Heating or Cooling System with Convenient Financing Options, subject to approved credit.
Looking for a Repair?
Take advantage of these great offers-
$59.99 + Tax Diagnostic Fee
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90-Day Warranty (Parts) On Completed Repair
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30-Day Warranty (Labor) On Completed Repair
AWARDS & AFFILIATIONS
- A+ Rated in the BBB
- American Standard Elite Partner
- Daikin Comfort Pro
- Mitsubishi Diamond Dealer
- Premier contractor for Lowe’s Home Improvement Stores
- Puget Sound Energy Tier 1 Contractor Alliance Partner
- AMS Factory Dealer of the Year
- Best of Home Advisor Award Winner
- PSE Tier 1 Contractor
- 2025 Best of the Pacific NW
- NATE & factory certified technicians
- BBB Torch Award Finalist
- Major Sponsor Sumner Food Bank
- Major Sponsor Sumner Rotary
Our Mission
At Taylor Heating, Cooling, Plumbing & Electrical, we are a team of highly skilled professionals dedicated to providing superior customer service. We are committed to utilizing industry leading products, competitive pricing, and quality workmanship to help create an exceptional customer experience. We understand the intense competition in the heating and cooling industry, and we separate ourselves as a company with first class customer service combined with uncompromising core values.
Our Core Values
- Pursue excellence in everything we do.
- Respect & listen to all of our customers.
- Make a difference in the community we serve.
- Execute with Precision
- Empower our people to make decisions that will improve their work and benefit our customers & our company.
- Keep promises and commit to doing business the right way
- Exude passion in everything we do
